GTC

The general terms and conditions of RRREVOLVE

1. subject matter of the contract

RRREVOLVE sells the goods offered in the online store to customers subject to the following terms and conditions of delivery and sale (GTC).

2. conclusion of contract

The contract between the customer and RRREVOLVE is only concluded when the customer places an order and RRREVOLVE accepts the order. The customer's order is placed via the Internet. RRREVOLVE accepts the order by sending the customer an order confirmation (by fax, e-mail or letter post) or by delivering the ordered goods (incl. delivery bill).

3. product range

All information on the goods that the customer receives during the ordering process is non-binding. In particular, changes in design and technology, which improve the functionality of a product, as well as errors in description, illustration and pricing are reserved. No goods are offered that do not comply with the statutory provisions.

4. terms of payment

Sämtliche Preise verstehen sich inkl. der gesetzlichen Mehrwertsteuer. Die gültige Währung bei Lieferung in der Schweiz ist Schweizer Franken (CHF). Die gültigen Zahlungsmöglichkeiten sind die angegebenen Kreditkarten, die Postcard der schweizerischen Post, Paypal, Twint und Bezahlung auf Rechnung (bis CHF 500.-). Die Zahlungsfrist bei Rechnungszahlung beträgt 30 Tage.

4.1
Percentage vouchers from various promotions cannot be combined and are not valid on already reduced goods.

4.2
Additional costs in the event of late payment:
Payment reminder (by email): free of charge
2. Reminder (by e-mail): free of charge
3. Reminder (by post): CHF 20.-
Collection: processing fees according to fairpay.ch

5. terms of delivery

We deliver with Swiss Post throughout Switzerland at a fixed price of CHF 7.90 per shipment, unless otherwise stated. These shipping costs are added to the sales price. Shipping is free for orders over CHF 100. Some products are also shipped directly from the manufacturer/supplier. You will receive your order within 2-3 working days. If a product is not in stock, it cannot be ordered. 

6. reservation of title

The delivered goods remain the property of RRREVOLVE until full payment has been made. RRREVOLVE is entitled to make a corresponding entry in the retention of title register. If the customer defaults on payment of the purchase price, RRREVOLVE is entitled to withdraw from the contract (declaration of withdrawal) and take possession of the goods.

7. right of return/cancellation

Sie haben ein 30-tägiges Rückgaberecht. Bitte senden Sie uns allfällige Retouren innerhalb von 30 Tagen nach Erhalt der Ware zurück (massgeblich ist die rechtzeitige Absendung). Wir erstatten die Zahlung über die beim Kauf gewählte Zahlungsmöglichkeit, sobald wir die Ware erhalten haben.

Returns are to be sent to:

RRREVOLVE
c/o MS Direct AG
Roggenstrasse 5
4665 Oftringen

The return costs shall be borne by the buyer. We will refund the payment as soon as we have received the goods in perfect condition.

The buyer is required to check the goods received for defects immediately upon receipt and to report these to the seller within the return period.

7.1.
The returned items must be unused, in their original packaging and in perfect condition. Soiled, worn or washed textiles will not be taken back. The packaging, especially for shoes/sneakers, is part of the product and must also be undamaged and in perfect condition. Shoe and sneaker boxes must not be glued or used as shipping boxes. If these requirements are not met, we reserve the right to refuse the return or to charge up to 20% of the sales price.

7.2.
The return of underwear and swimwear is generally permitted. However, please only try them on over other underwear. 

8 Warranty and liability

The warranty is provided in accordance with the statutory provisions.

9 Intellectual property

RRREVOLVE reserves all rights to every design, text and graphic on its website. Copying or any other reproduction of the entire website or parts of this website is only permitted for the purpose of placing an order with RRREVOLVE.

10. data protection

10.1.
RRREVOLVE assures that it complies with the provisions of the Swiss Data Protection Act and the relevant legal norms when collecting, processing and using personal data. Unless otherwise requested by the customer, the customer data collected during order processing will only be used to ensure business transactions. For this purpose only, data may also be passed on to dropshipping partners if necessary. Data will not be passed on to third parties for advertising purposes.

10.2.
When you register for the newsletter, your e-mail address will be used for our own advertising purposes until you unsubscribe from the newsletter. You can unsubscribe at any time.

10.3.
This website uses Google Analytics, a web analytics service provided by Google Inc ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link:https://tools.google.com/dlpage/gaoptout?hl=de. You can find more information on Google Analytics and data protection here. We would like to point out that on this website Google Analytics has been extended by the code "gat._anonymizeIp();" in order to ensure an anonymized collection of IP addresses (so-called IP masking).

10.4.
On this website, Addthis, a web analysis service of the provider Clearspring, collects and stores data from which usage profiles are created using pseudonyms. These usage profiles are used to analyze visitor behavior and are evaluated to improve and tailor our offer. Cookies can be used for this purpose. These are small text files that are stored locally on the computer of the site visitor and thus enable recognition when visiting our website again.

10.5.
This website uses plugins from the social network facebook.com, which is operated by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). When you access web pages on our website that contain such a plugin, a connection to the Facebook servers is established and the plugin is displayed on the website by notifying your browser. This tells the Facebook server which of our web pages you have visited. If you are logged in to Facebook as a member, Facebook assigns this information to your personal Facebook user account. When using the plugin functions (e.g. clicking the "Like" button, posting a comment), this information is also assigned to your Facebook account, which you can only prevent by logging out before using the plugin.

For more information on the collection and use of data by Facebook, your rights in this regard and options for protecting your privacy, please refer to Facebook's privacy policy.

10.6.
We use cookies on various pages to make your visit to our website more attractive and to enable the use of certain functions. These are small text files that are stored on your computer. Most of the cookies we use are deleted from your hard disk at the end of the browser session (so-called session cookies). Other cookies remain on your computer and enable us to recognize you on your next visit (so-called persistent cookies). Our partner companies are not permitted to obtain or process personal data via our website using cookies.

You can prevent the storage of cookies in your browser by using the menu bar "Tools > Internet Options > Privacy" (Internet Explorer) or "Settings > Privacy" (Firefox) to restrict or disable the storage and reading of cookies. Please note that you will not be able to use certain functions of our website without cookies.

10.7.
On this website, users have the option of using the size recommendation solution of sizekick GmbH (Rosa-Bavarese-Str. 3, 80639 Munich) to receive personal size advice. The use of Sizekick's size recommendation solution is completely voluntary and it is a conscious decision by the user to provide Sizekick with personal data that is used to give the user the best possible size recommendation. You can find more information about Sizekick's privacy policy here: https://www.sizekick.io/privacy-policy-web-app

10.8.
Please contact customer service to find out which of your data is stored by RRREVOLVE. We will process or delete this data at your request.

11 Place of jurisdiction and applicable law

These GTC and the contracts concluded on the basis of these GTC are subject to Swiss law to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG). The place of jurisdiction is Zurich.

12. final provisions

For the sale of goods specified in the RRREVOLVE online store, the GTCs apply exclusively in the version valid at the time the respective contract is concluded. These terms and conditions also apply in particular if they differ from those of the customer. Should individual provisions of these GTC be or become invalid, this shall not affect the legal validity of the remaining provisions. Furthermore, RRREVOLVE reserves the right to amend these General Terms and Conditions at any time.

Zürich, März 2026